Unveiling Our Journey of Integrity, Innovation, and Impact
Discover RiskWise
Our Story
Riskwise was founded by Directors Matt Truelove and Ryan Ford, who bring over 40 years of combined experience in criminal and integrity investigations, defence, intelligence, employee relations, and management consulting. Their extensive careers across both the public and corporate sectors, from frontline operations to executive leadership, provided them with unique insights into the nuanced realities of managing integrity, workplace behaviour, and people dynamics.
They recognised that traditional investigative skills, legal expertise, or general HR practices on their own may not fully address the evolving complexities of today’s workplace. Effectively managing and resolving these challenges benefits from a holistic and independent approach—one that combines procedural expertise with a deep understanding of organisational dynamics, ethics, communication, and human behavior, while ensuring objectivity and eliminating bias.
It was this recognition that led to the founding of Riskwise Consulting, where we have built a multidisciplinary team to deliver this integrated approach. By combining expertise from a range of diverse fields, we go beyond traditional methods, offering contemporary approaches that consider broader organisational contexts and apply the right frameworks to deliver practical, sustainable solutions to complex workplace issues while ensuring legal compliance and effective risk mitigation.
A core strength of Riskwise lies in our ability to gather accurate and meaningful insights through advanced, evidence-based investigative interviewing and communication techniques. Grounded in cognitive research, our approach fosters trust, safety, and credibility, enabling us to engage constructively and ethically with individuals. This ensures organisations receive a clear and comprehensive understanding of the issues at hand.
What Sets Us Apart
From our early foundations, Riskwise has grown to become a trusted partner for organisations across Australia. With offices and consultants in Sydney, Canberra, Brisbane, Melbourne, Adelaide, and Darwin, we are well-positioned to support our clients nationwide.
Extensive Experience
Our team brings over 100 years of combined experience in various disciplines, including investigations, human resource management, employment law, regulatory compliance, fraud detection, governance, risk management and conflict resolution.
Highly Qualified Team
Our consultants and investigators hold advanced professional qualifications, with many possessing postgraduate credentials.
Licensed and Accredited
Our team maintains current investigation licenses, along with accreditations and memberships to professional bodies relevant to their specialisations and disciplines.
Strategic Consultant Allocation
We follow a strategic allocation process to ensure the most appropriate consultant is assigned to your matter.
Ethical Standards and Oversight
All our consultants operate under Riskwise’s Code of Ethical Conduct and receive guidance and supervision from experienced senior team members.
Cultural Awareness and Sensitivity
Our team has extensive experience working with people from diverse cultural backgrounds, including First Nations peoples and Indigenous corporations and organisations. This experience enables us to deliver an inclusive, culturally informed approach in all our work.
Expertise in Sensitive Matters
We have extensive experience handling investigations requiring high-level security clearances, including Australian Government Negative Vetting, as well as authorisations to work with children and vulnerable individuals.
Regulatory Knowledge
Our team has worked extensively with clients across all levels of government, health, education, the NDIS, child protection and aged care.
Conflict Resolution Specialists
Accredited mediators and conflict resolution practitioners within our team are skilled in addressing workplace conflict and facilitating resolutions that restore productivity and positive working relationships.
Comprehensive Reporting Standards
Our investigation reports are clear, detailed, and actionable, outlining allegations, evidence, analysis, findings, and relevant legislative or policy considerations. These reports ensure procedural fairness and are legally defensible.
Commitment to Quality Assurance
Every investigation and consulting service undergoes rigorous quality assurance to guarantee accuracy, transparency, and reliability.
Our Experts
Behind every solution we offer at RiskWise is a team of distinguished experts, each with a wealth of experience and a deep commitment to ethical practices and precision.
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Our experts come from a wide range of professional backgrounds, each bringing their unique skills and experiences to the table. This diversity of skill and experience allows us to provide our clients with a comprehensive and integrated approach to addressing their complex needs.
Matt Truelove
Director & Managing Consultant
Ryan Ford
Director
Michael Krawczyk
Principal Consultant
Ben Fernandez
Senior Consultant
"The strength of the team is each individual member. The strength of each member is the team."
Phil Jackson
Engage & Understand
We will:
During an initial consult, gain a comprehensive understanding of the primary issues/concerns and discuss the most appropriate and effective process to address relevant matters.
Identify & Scope
We will:
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Identify key issues and clarify the scope of the investigation.
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Provide a detailed overview of our proposed approach and methodologies, considering any specific organisational requirements.
Review & Consult
We will:
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Carefully review relevant policies, procedures, industrial instruments, contracts and professional standards to ensure alignment with internal and external controls.
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Consult with you about engaging with relevant individuals, including subject matter experts (if required).
Verify & Validate
We will:
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Collect and document evidence, including interviewing complainants and witnesses, using best practice investigative interviewing techniques appropriate to the situation.
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Consider the available evidence and whether to proceed with formal allegations or explore alternative resolution strategies in accordance with relevant policies and procedures.
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Communicate with subjects/respondents and facilitate their response to the issues or allegations, upholding the principles of natural justice (procedural fairness).
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Seek to Corroborate accounts and asserted facts identifying inconsistencies, conflicts, or areas needing clarification. Collecting and verifying additional evidence as required.
Analyse & Report
We will:
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Analyse, evaluate and assess the evidence carefully.
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Draw conclusions, establish factual findings, and address policy breaches where necessary.
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Provide a well-structured, logical and procedurally sound report that includes recommendations.
Debrief
We will:
Offer an opportunity to discuss our report and the implementation of our recommendations.
Our Approach to Workplace Investigations
Why Hire an External, Independent Workplace Investigator Like RiskWise?
Ensures a fair and unbiased examination of workplace matters, promoting procedural fairness throughout the investigation.
Builds greater confidence in the process and outcomes among all parties by delivering a fair and impartial investigation.
Safeguards confidentiality, particularly in sensitive or high-profile matters, protecting the organisation’s reputation and reducing the risk of internal conflicts.
Prioritises the identification of essential facts, effectively managing and addressing any extraneous matters that could complicate the investigation.
Conducts investigations promptly and meticulously, ensuring efficiency and precision while minimising disruptions.
Ensures interviews are conducted with all relevant witnesses using best-practice investigative interviewing and a trauma-informed approach.
Alleviates the workload and emotional burden on managers and staff, allowing them to focus on their core responsibilities.
Adheres to all legal and regulatory standards, mitigating the risk of legal complications and ensuring compliance.
Sources, tests, and verifies all evidence to ensure accurate representation in the final report.
Maintains a distinct separation between investigative processes and any subsequent disciplinary actions, ensuring a structured and fair approach.
Reduces the likelihood of decisions being challenged, appealed, or overturned.
Provides clear, unbiased, and defensible information, enhancing the overall integrity and defensibility of the process.