top of page

Workplace conflict can damage morale, increase stress, drive turnover, and lead to serious legal and financial consequences. At Riskwise, our conflict resolution services aim to resolve issues constructively and with lasting impact—restoring communication, rebuilding relationships, and fostering accountability, commitment, and collaboration among individuals and across teams.

At Riskwise, we help organisations resolve workplace conflict in a way that is practical, professional, and built for lasting change.


We understand that every conflict, disagreement, or dispute has its own context. That’s why we take the time to understand the people involved, the underlying issues, and the broader workplace environment—then work with you to identify the most appropriate resolution approach.


Our services can be used proactively to prevent escalation or after a complaint or investigation to help individuals and teams move forward. Whether through mediation, facilitated discussion, or coaching, our focus is always on restoring communication, rebuilding trust, and supporting constructive working relationships.


We ensure each resolution process aligns with your organisation’s policies, procedures, and values—and where needed, we can combine services or adapt our approach to suit the complexity of the situation.


Our practitioners are nationally accredited mediators (NMAS), CINERGY™ certified coaches, and experienced workplace investigators. This unique combination gives them insight into how conflict escalates, what risks to look for, and how to implement resolution processes that are fair, effective, and informed by real-world experience.


All services are delivered in a trauma-informed and culturally sensitive manner. We carefully assign practitioners based on the nature of the conflict, cultural considerations, and industry context—ensuring the right fit to support a safe, respectful, and meaningful resolution.

Services

Effectively address workplace conflict through structured, independent and professional mediation—supporting early resolution, restoring working relationships, and reducing disruption to teams.

Facilitated discussions offer a guided, informal approach to help individuals and teams reconnect, clear up misunderstandings, and rebuild working relationships before conflict becomes entrenched.

Conflict coaching provides targeted, one-on-one support to help individuals better understand their responses to conflict, develop constructive communication strategies, and improve their ability to manage challenging workplace interactions.

Experts in Charge

Matt Truelove

Director & Managing Consultant

Matt Truelove RiskWise

Matt is a highly experienced investigator, accredited mediator and workplace consultant with extensive experience leading complex investigations as a former Detective and Senior Investigator in the Australian Public Service.

Ryan Ford

Director

Ryan Ford RiskWise

Ryan is an accomplished, outcome-focused professional with a rich and diverse background in criminal investigation, emergency management and government consulting.

Michael Krawczyk

Principal Consultant

Michael Krawczyk Riskwise

Michael is a highly accomplished investigator and integrity management consultant with over 17 years of experience spanning law enforcement, corporate enterprise, and consulting.

FAQ

Conflict Resolution: Mediation, Coaching & Facilitation

bottom of page