Independent support to safeguard participants and meet your obligations under the NDIS Rules
At Riskwise, we are a trusted partner for NDIS providers across metropolitan and regional area's of NSW, delivering independent investigations that uphold participant safety and support compliance with regulatory obligations. Our investigations are conducted in accordance with the NDIS (Incident Management and Reportable Incidents) Rules 2018 and the NDIS Quality and Safeguards Commission’s guidance, ensuring a procedurally fair and professional response to serious matters. We have extensive experience investigating incidents involving abuse, neglect, unauthorised restrictive practices, sexual misconduct, serious injury and medication errors - helping providers respond appropriately, safeguard participants, and reduce the risk of regulatory breaches.
Our Process for NDIS Reportable Incident Investigations across NSW
From the moment a serious incident is identified Riskwise supports providers to act swiftly, protect participant safety, and meet their regulatory obligations.
We will:
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Review and assess incidents in a timely and thorough manner
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Engage respectfully with affected parties ensuring that people with disability and relevant representatives are consulted, informed, and supported throughout the process
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Establish the factual circumstances and assess provider response
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Ensure compliance with internal procedures and relevant NDIS legislative requirements
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Conduct an independent, procedurally sound, and legally defensible investigation
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Recommend appropriate remedial and corrective actions
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Prepare high-quality investigation reports suitable for submission to the NDIS Commission
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Support compliance and continuous improvement
NDIS Investigations & Reviews - Across NSW
Our NDIS services in NSW are tailored to address the unique circumstances of each matter, aligning with the specific needs and requirements of your supports and services.
NDIS Practice Reviews
We conduct Practice Reviews in line with the NDIS Quality and Safeguards Commission’s Practice Review Framework, offering NDIS providers an independent, structured, proactive approach to strengthen compliance, support informed decision-making, improve service quality, and enhance participant safety and experience.
Fraud Investigations
Mitigate financial risks and safeguard your organisation's integrity with our Fraud Investigation Service. Our expert team and certified financial crime investigators meticulously examine suspicious activities, identifying and addressing instances of fraud to protect your assets and uphold trust in your business operations.
Experts in Charge
Matt Truelove
Managing Director
Matt is a highly experienced investigator, accredited mediator and workplace consultant with extensive experience leading complex investigations as a former Detective and Senior Investigator in the Australian Public Service.
Ryan Ford
Director
Ryan has a rich and diverse background in criminal investigation, emergency management and government consulting.