Protect children and young people from harm, maintain regulatory compliance, and uphold organisational accountability with our specialised child protection investigations.
Protect children and young people from harm and reduce your organisation’s regulatory, legal and reputational risk through specialised child protection and reportable conduct investigations, advisory and assurance services.
Our Child Protection and Reportable Conduct Investigations are designed to safeguard the well-being of children and young people while promoting accountability, transparency, and continuous improvement.
We work with approved providers, boards, and centre leadership teams to stress-test their systems against these expectations and to strengthen child-safe practice before and after incidents occur.
We conduct our investigations in alignment with each jurisdiction’s statutory reportable conduct scheme, relevant child-protection legislation, and the National Principles for Child Safe Organisations. Our processes support organisations to meet their legal obligations and strengthen their child-safety culture.
Our investigators are highly experienced in complex and sensitive child-protection matters and are trained to interview children and young people with trauma-informed, developmentally appropriate, and evidence-based techniques.
Our team includes specialist child-protection and regulatory consultants with deep experience across early childhood education and care, education, health and human services. They are highly familiar with:
The Education and Care Services National Law and Regulations
State and territory reportable conduct schemes
Working with Children Check / Blue Card frameworks
The National Principles for Child Safe Organisations and related child-safe standards
This means our advice is grounded in the specific regulatory landscape your service operates in, not generic “best practice” alone.
Our work includes:
Investigations
Allegations and reportable conduct involving abuse, neglect, grooming, or boundary violations by employees or volunteers.
Reviews of organisational responses to critical incidents and compliance with mandatory reporting and reportable-conduct obligations.
Independent assessments of systemic or cultural factors contributing to risk.
Specialist services for early childhood and childcare providers
Worker screening, child-safe systems, and Blue Card / WWCC assurance reviews
Independent review and enhancement of your worker-screening arrangements for existing staff, contractors and volunteers, as well as new and prospective employees. We specialise in enhanced due diligence and people screening, going beyond minimum WWCC / Blue Card checks to test identity, employment and disciplinary history, role suitability and other risk indicators. Our reviews and screening programs are tailored to each provider’s regulatory obligations, risk profile and service model.
Critical incident and case reviews
Independent review of how concerns, complaints or “soft signals” were identified, escalated, documented and acted upon, including information-sharing with regulators, police and other services.
Policy and procedure design
Development or refinement of policies for safer recruitment, staff supervision, physical environment checks, one-to-one contact, digital safety, complaints handling, and information-sharing across multi-site organisations.
Child-safe culture and governance support
Clarifying roles and accountabilities (board, approved provider, nominated supervisor, educators), establishing child-safety risk registers, and embedding “speak-up” pathways, including integration with our TrustPoint whistleblower and child-safety reporting service where appropriate.
Training and coaching
Targeted training for leaders and staff on mandatory reporting, responding to disclosures, documenting and escalating concerns, and leading services through investigations and regulatory reviews.
Ongoing advisory and retainer support
Structured retainer arrangements providing ongoing access to specialist child-protection and regulatory advice, case consultation and critical-incident support, helping leaders navigate emerging issues, prepare for regulatory engagement, and continuously strengthen child-safe practice.